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Returns & Exchanges

At Vlisco, we take pride in the heritage and quality of our wax prints; if you are not completely satisfied with your purchase, you may return your items within 60 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the unwashed, uncut fabric or accessories in their original packaging, ensuring all Vlisco authenticity labels and tags remain attached.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

  • 4.
    Receive Your Refund

    Once our quality control team verifies the condition of the returned goods, your refund will be processed to your original payment method within 10 business days.